General Questions

Hi there! Have some questions about our company? Find the answers below. 

  • What is your return policy?

    Exchanges & refunds are allowed 10 days from order was placed.


    No refunds or exchanges on any worn items.


    ALL SALE ITEMS ARE FINAL SALE

  • What are your business hours?

    Mon - Sat      2:30 pm - 7:00 pm

    Sunday   -    Closed

  • What type of payment methods do you accept?

    Credit / Debit required for deposit. Cash accepted in store.

  • I can’t make my appointment. What should I do?

    Call ahead to reschedule or cancel your appointment.

  • Wig Ordering Process

    WIG ORDERING PROCESS


    Website orders and custom orders 


    Process time is 5-7 business days 


    If there is a delay in process you will be notified 


    & refund option will be available to you. 


    Your order can be picked up (once completed) or shipped 

  • No Call No Show?

    No call no show to your appointment will be charged 50% of service.